Add a layer of transparency to your Supply Chain by including your customers in the distribution of notifications automatically sent out by the system at each stage of Order-to-Cash process. Let your customer know the status of each order and remove the headache from your Customer Service department while boosting customer confidence. Have our CNCS module do the heavy lifting for you.
CNCS is a robust notification system that works with configurable notification entities that may include customer contacts, carrier contacts, copacker/ location contacts, or internal contacts. Specific preferences are set for different types of notifications by module by workflow for each such notification entity or for groups of entities. Notifications are template messages that customers can configure to have specific text, specific data fields and attachments, such as important documents. This module gives the customer the ability to set up automatic notifications to the customers that remove the need for a large Customer Service department. This mechanism immediately boosts customer satisfaction because customers appreciate transparency. Transparent Supply Chain leads to improved quality. Therefore, CNCS is one of the core modules of our system.
We build our solutions to improve business processes in order to free up time for people to do things that really matter, that create value and that keep “fun” in the equation.
Feel free to reach out via a direct message to us. If you want to talk about opportunities for production operations and process improvement, please schedule a complimentary call with us by clicking on a button below.
120 South Wood Avenue,
Iselin, NJ 08830, USA
+1 (855) 642-8865