Add a layer of transparency to your Supply Chain by including your customers in the distribution of notifications automatically sent out by the system at each stage of Order-to-Cash process. Let your customer know the status of each order and remove the headache from your Customer Service department while boosting customer confidence.
Have our CNCS module do the heavy lifting for you.
CNCS is a robust notification system that works
with configurable notification entities that may
include customer contacts, carrier contacts, copacker/
location contacts, or internal contacts.
Specific preferences are set for different types
of notifications by module by workflow for each
such notification entity or for groups of entities.
Notifications are template messages that
customers can configure to have specific text,
specific data fields and attachments, such as
This module gives the customer the ability to set
up automatic notifications to the customers that
remove the need for a large Customer Service
department. This mechanism immediately
boosts customer satisfaction because customers
appreciate transparency. Transparent Supply
Chain leads to improved quality. Therefore,
CNCS is one of the core modules of our system.